Refund policy

Digital Product Refund Policy

Because all Oak & Ledger products are delivered as digital downloads, all sales are final. Once your purchase is complete and the files have been delivered, we are unable to offer refunds, returns, or exchanges.

This policy is in place because digital products cannot be physically returned and access is granted immediately upon purchase.

Before You Purchase

We encourage you to carefully review all product descriptions, images, and details before completing your purchase. If you have any questions about a product before buying, please contact us at:

oakandledgersolutions@gmail.com

We are always happy to help clarify which product is right for you.

Accidental Purchases & Technical Issues

Refunds will not be issued for:

  • Accidental purchases

  • Failure to read product descriptions

  • Incompatibility with your device or software

  • Change of mind after receiving files

However, if you experience a technical issue with your download (such as corrupted files or missing access), please contact us and we will promptly provide a replacement file or assist you with access.

Personal Use License

All Oak & Ledger digital products are licensed for personal use only. Your purchase does not grant permission to:

  • Resell

  • Share

  • Copy

  • Distribute

  • Modify for commercial purposes

Violation of this license may result in legal action.

Contact

If you have questions about this policy, you may contact us at:

oakandledgersolutions@gmail.com